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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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LaDonna Cruson

May 22, 2026

5  out of  5
rating by LaDonna Cruson
"Marcus was amazing. He was quick to return my phone calls. Spent extra time explaining my granddaughters insurance policy to her. We love the office mascot."
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Christy Thomson

May 19, 2026

5  out of  5
rating by Christy Thomson
"Just had the quickest most convenient interaction with Jessica. She was friendly and fast in getting my information switched for a new vehicle. Highly appreciated! I’ve had nothing but professional friendly service from this office. Previously spoke with Derek in the home owners ins. Thank you !!"
We responded:
"Thank you for your positive feedback. We are delighted to hear that you are very satisfied with our service. Your satisfaction is our top priority, and we look forward to continuing to assist you in the future."
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Vicki McGee

May 19, 2026

1  out of  5
rating by Vicki McGee
"I recently canceled both my home and auto policies with LaVonne Gorsuch Insurance Agency after one of the most stressful and heartbreaking experiences I’ve ever had with an insurance company. For nearly a year, I fought to understand why my wind and hail roof claim was denied while my next-door neighbor’s roof — same age, same type of roof, same roofer — was approved. It never made sense, and honestly, it still doesn’t. I am a senior citizen, single, and I had no one helping me navigate any of this. The stress was overwhelming. Countless phone calls, emails, inspections, photos, reports, and sleepless nights… all while feeling like no one was truly listening. To be fair, Tiffany Skinner did try to help me in the beginning, and I appreciated her kindness. But at some point, communication changed, and I was left feeling completely alone in the process. The only direct conversation I ever had with LaVonne Gorsuch herself came after repeatedly insisting that someone speak with me. Her response was simply: “I’m not going to help you.” That was incredibly discouraging to hear after being a loyal customer for years. I wasn’t asking for special treatment. I was asking for support, guidance, compassion, and fairness. Instead, I ended up paying for a brand-new roof out of pocket while continuing to battle confusion and frustration over a claim that never felt properly explained. What made this even more upsetting was receiving an email after canceling my policies asking me to leave a 5-star Google review. I truly hope no one else has to go through what I went through. Insurance is supposed to give you peace of mind during difficult times. In my experience, this process did the exact opposite."
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Jude Burbank

May 5, 2026

5  out of  5
rating by Jude Burbank
"Jessica takes care of all our insurance needs."
We responded:
"Thank you for taking the time to leave us a review on Google. We truly appreciate your positive feedback and are glad to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future."
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Mike White

May 4, 2026

5  out of  5
rating by Mike White
"Have used this office for the past 13 years. So easy to work with and reasonably priced for the coverage needed. Would highly recommend!"
We responded:
"Thank you for taking the time to leave us a review on Google. We truly appreciate your positive feedback and are glad to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future."
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jeffrey

April 29, 2026

5  out of  5
rating by jeffrey
"Always able to reach a real person. Everyone in the office has been very helpful."
We responded:
"Thank you for taking the time to leave us a review on Google. We truly appreciate your positive feedback and are glad to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future."
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Poppy Woody

April 18, 2026

5  out of  5
rating by Poppy Woody
"Wonderful and friendly service. Always on top of things, and helpful."
We responded:
"Thank you for taking the time to leave us a review on Google. We truly appreciate your positive feedback and are glad to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future."
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Scott Mcmanis

April 8, 2026

5  out of  5
rating by Scott Mcmanis
"Thank you for all your help! You ladies are awsome!"
We responded:
"Thank you so much for your kind words and for sharing your experience here on Google! We’re thrilled to hear that you’re satisfied with our service. Your support means a lot to us."
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Bert Hatter

March 10, 2026

5  out of  5
rating by Bert Hatter
"Everyone in this office, with Betsy being the latest example, is easy to work with and very helpful. I appreciate the service they offer."
We responded:
"Thank you Bert! This is awesome to hear! We appreciate you and your business. "
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Kevin Frandsen

February 26, 2026

5  out of  5
rating by Kevin Frandsen
"Very responsive in getting a quote and very helpful!"
We responded:
"Thank you, Kevin! "
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Kevin Johnson

February 24, 2026

5  out of  5
rating by Kevin Johnson
"Thanks!"
We responded:
"Thank you, Kevin! It was great working with you. "
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Bill Larsen

February 12, 2026

5  out of  5
rating by Bill Larsen
"LaVonne’s State Farm team is so supportive and responsive . Today I needed to help my son shift his homeowners insurance to State Farm. Crystal was able to get him an amazing quote (saving him quite a significant amount of money), and implement this new policy into his mortgage escrow within 6 hours of my first call. Thank you to the Gorsuch State Farm team for your wonderful service!"
We responded:
"Thank you, Bill! It was a pleasure helping you and your son. "
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Stephanie Kampf

February 9, 2026

5  out of  5
rating by Stephanie Kampf
"Super happy with this company Great communication and follow through."
We responded:
"That is wonderful, Stephanie! Thank you for the review. "
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Teri Thomas

January 23, 2026

5  out of  5
rating by Teri Thomas
"Lavonne and her team handle my business liability insurance. I highly recommend them!"
We responded:
"Thank you, Teri! "
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ruby

January 12, 2026

5  out of  5
rating by ruby
"Absolutely love my experience with State Farm. They always do their best to help and make sure you leave satisfied with exactly what you came for. Friendly, reliable, and easy to work with."
We responded:
"This is wonderful to hear! Thank you for the review!"
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Howard Fitzner

August 28, 2025

5  out of  5
rating by Howard Fitzner
"Marcus is the man , helps me every time . Just had hail damage at my property’s they are taking care of it I am pleased .Howie F"
We responded:
"Howie, thank you! Glad that we could help you through the process. "
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Shari Reeder

August 23, 2024

5  out of  5
rating by Shari Reeder
"We’ve been with Lavonne Gorsuch, State Farm, for a lot of years…all good! We recently reviewed our policies and costs with Lavonne. She and her whole team know the business and work to ensure their clients are well taken care of. Don’t fall for the silly TV ads. You can trust State Farm and the Lavonne Gorsuch Agency."
We responded:
"Thanks so much Shari! "
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Carrie Raissle

July 10, 2024

5  out of  5
rating by Carrie Raissle
"Derek was awesome! He was informative, responsive, and very helpful throughout the entire process of changing my insurance provider. Couldn't recommend his customer service any higher! Thanks Derek!"
We responded:
"Thanks so much Carrie!"
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steve moynihan

June 23, 2024

2  out of  5
rating by steve moynihan
"I called and got a quote for a motorhome which was 3x more than all the other online competitor. They kept wanting me to bundle everything with them. I told them let's try the motorhome and see how it goes, nope, these companies cherry pick who and what they cover. Its always thier game, thier rules...well you lost all my business now and for ever!"
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Robert J Scott

March 1, 2024

5  out of  5
rating by Robert J Scott
"Autumn helped me out to get a police for my Jeep since I moved back to Colorado from Montana If anybody is in need for great help she is awesome"
We responded:
"Thanks Robert!"
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Cheryl Hayman

February 13, 2024

5  out of  5
rating by Cheryl Hayman
"I'm sending a big Thank You to LaVonne Gorsuch and her staff at State Farm. I have been with LaVonne for over 5 years. Everyone is so helpful, courteous and each one always has time to help and answer questions. A special Thank You to Marcus and Autumn for their help this week. I will and do recommend them highly."
We responded:
"Thank you Cheryl!"
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Mary / Ron Eisenman

February 4, 2024

5  out of  5
rating by Mary / Ron Eisenman
"We have been with LaVonne for over 20yrs. with a variety of Insurances policies. Office staff is courteous and helpful. LaVonne always helps makes the best decisions for our Insurance needs."
We responded:
"Thanks you two! We appreciate you!"
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JD Kelley

January 13, 2024

5  out of  5
rating by JD Kelley
"The Friendly experienced staff were very helpful with my policies and questions that I had about them in a very timely matter."
We responded:
"Thanks JD!"
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Negar Niazi

December 15, 2023

5  out of  5
rating by Negar Niazi
"Miss Lavonne an amazing, reliable, compassionate and caring human being and I’ve had an amazing experience during my time with her. So grateful."
We responded:
"Thank you!"
Profile photo of Chance Randolph

Chance Randolph

April 25, 2023

1  out of  5
rating by Chance Randolph
"I've been with lavonne gorsuch for more than 10 years now and no matter how many times I pay several months in advance I always seem to get a cancelation notice saying I was a few dollars short to cover the months they told me the balance for, it always increased. The last time I called to make sure I knew how much I owed they told me it wasn't even due until the next month then proceeded to cancel my insurance before the next due date. It's been a constant struggle working with them no matter how many months I pay in advance that always seems to be an issue Lavonne does not seem to take accountability for her workers."