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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hailey Soerensen

July 9, 2026

5  out of  5
rating by Hailey Soerensen
"I've been using LaVonne Gorsuch for a couple of years now and would not take my business elsewhere! When our cars got broken into they were more than willing to walk us through the process and explain everything step-by-step. I would 100% recommend using this agency for any of your insurance needs!"
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Don Woolever

July 9, 2026

5  out of  5
rating by Don Woolever
"Fast and easy, my change request was completed in minutes after I sent an email to Crystal."
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Desiree Miller

July 8, 2026

5  out of  5
rating by Desiree Miller
"Always very helpful and respectful."
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Chris Jorgensen

July 7, 2026

5  out of  5
rating by Chris Jorgensen
"excellent service 5 stars"
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Timothy Carlton

July 4, 2026

5  out of  5
rating by Timothy Carlton
"Everyone is super nice! Great prices for coverages"
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Jeffrey Hazelhurst

June 17, 2026

5  out of  5
rating by Jeffrey Hazelhurst
"I needed a declaration of our insurance sent to our bank. Betsy as usual was very helpful. She sent out the declaration to our bank and also sent a copy to me. Betsy has several times helped me with insurance questions and needs and is very pleasant and fast to complete what is needed."
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Jason Fisher

June 4, 2026

5  out of  5
rating by Jason Fisher
"Derek Detton is very quick .
Very recommend !"
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lindasue duncan

May 28, 2026

5  out of  5
rating by lindasue duncan
"Lavonne was my mom's agent since 2008. Lavonne and her team has always gone above and beyond from the time my mom signed on with them and through her passing. They all helped me through getting my mom the support and services she needed as her dementia progressed and continued to offer me guidance when she passed. State Farm has a rare gem in Lavonne and her team."
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Diane West

May 28, 2026

5  out of  5
rating by Diane West
"Very knowlegable, and super fast and efficient with getting anything I need done for me! Highly recommended!"
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Diana Tixier Herald

May 27, 2026

5  out of  5
rating by Diana Tixier Herald
"LaVonne and the folks in her office have always been helpful and informative."
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LaDonna Cruson

May 22, 2026

5  out of  5
rating by LaDonna Cruson
"Marcus was amazing. He was quick to return my phone calls. Spent extra time explaining my granddaughters insurance policy to her.
We love the office mascot."
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Christy Thomson

May 19, 2026

5  out of  5
rating by Christy Thomson
"Just had the quickest most convenient interaction with Jessica. She was friendly and fast in getting my information switched for a new vehicle. Highly appreciated! I’ve had nothing but professional friendly service from this office. Previously spoke with Derek in the home owners ins. Thank you !!"
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Vicki McGee

May 19, 2026

1  out of  5
rating by Vicki McGee
"I recently canceled both my home and auto policies with LaVonne Gorsuch Insurance Agency after one of the most stressful and heartbreaking experiences I’ve ever had with an insurance company.

For nearly a year, I fought to understand why my wind and hail roof claim was denied while my next-door neighbor’s roof — same age, same type of roof, same roofer — was approved. It never made sense, and honestly, it still doesn’t.

I am a senior citizen, single, and I had no one helping me navigate any of this. The stress was overwhelming. Countless phone calls, emails, inspections, photos, reports, and sleepless nights… all while feeling like no one was truly listening.

To be fair, Tiffany Skinner did try to help me in the beginning, and I appreciated her kindness. But at some point, communication changed, and I was left feeling completely alone in the process.

The only direct conversation I ever had with LaVonne Gorsuch herself came after repeatedly insisting that someone speak with me. Her response was simply: “I’m not going to help you.”

That was incredibly discouraging to hear after being a loyal customer for years.

I wasn’t asking for special treatment. I was asking for support, guidance, compassion, and fairness. Instead, I ended up paying for a brand-new roof out of pocket while continuing to battle confusion and frustration over a claim that never felt properly explained.

What made this even more upsetting was receiving an email after canceling my policies asking me to leave a 5-star Google review.

I truly hope no one else has to go through what I went through. Insurance is supposed to give you peace of mind during difficult times. In my experience, this process did the exact opposite."
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Jude Burbank

May 5, 2026

5  out of  5
rating by Jude Burbank
"Jessica takes care of all our insurance needs."
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Mike White

May 4, 2026

5  out of  5
rating by Mike White
"Have used this office for the past 13 years. So easy to work with and reasonably priced for the coverage needed. Would highly recommend!"
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jeffrey

April 29, 2026

5  out of  5
rating by jeffrey
"Always able to reach a real person. Everyone in the office has been very helpful."
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Poppy Woody

April 18, 2026

5  out of  5
rating by Poppy Woody
"Wonderful and friendly service. Always on top of things, and helpful."
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Scott Mcmanis

April 8, 2026

5  out of  5
rating by Scott Mcmanis
"Thank you for all your help! You ladies are awsome!"
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Bert Hatter

March 10, 2026

5  out of  5
rating by Bert Hatter
"Everyone in this office, with Betsy being the latest example, is easy to work with and very helpful. I appreciate the service they offer."
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Kevin Frandsen

February 26, 2026

5  out of  5
rating by Kevin Frandsen
"Very responsive in getting a quote and very helpful!"
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Kevin Johnson

February 24, 2026

5  out of  5
rating by Kevin Johnson
"Thanks!"
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Bill Larsen

February 12, 2026

5  out of  5
rating by Bill Larsen
"LaVonne’s State Farm team is so supportive and responsive . Today I needed to help my son shift his homeowners insurance to State Farm. Crystal was able to get him an amazing quote (saving him quite a significant amount of money), and implement this new policy into his mortgage escrow within 6 hours of my first call. Thank you to the Gorsuch State Farm team for your wonderful service!"
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Stephanie Kampf

February 9, 2026

5  out of  5
rating by Stephanie Kampf
"Super happy with this company
Great communication and follow through."
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Teri Thomas

January 23, 2026

5  out of  5
rating by Teri Thomas
"Lavonne and her team handle my business liability insurance. I highly recommend them!"
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ruby

January 12, 2026

5  out of  5
rating by ruby
"Absolutely love my experience with State Farm. They always do their best to help and make sure you leave satisfied with exactly what you came for. Friendly, reliable, and easy to work with."